Privacy Policy

Last updated: March 8, 2026

Palpio Technologies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website palpio.com and use our services and products.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out the contact form on our website
  • Request a product demo or quote
  • Subscribe to our newsletter
  • Register for or use any of our products (BuildMatic, HomeCare360, CureBuddy, Vyapry, or FabAttires)
  • Communicate with us via email, phone, or other channels

This information may include:

  • Full name
  • Email address
  • Phone number
  • Company name and designation
  • Project requirements and messages

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent, and navigation patterns
  • Referring website or source
  • Device type and screen resolution

We use Google Analytics to collect and analyze this data. Google Analytics uses cookies to track user interactions. You can learn more about Google's practices at Google Privacy Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries: When you contact us via our contact form, email, or phone, we use your information to respond and follow up.
  • To provide services: To deliver, maintain, and improve our software products and services.
  • To send communications: To send newsletters, product updates, and marketing communications (with your consent).
  • To improve our website: To analyze usage patterns and improve user experience, content, and functionality.
  • To comply with legal obligations: To meet applicable legal, regulatory, or contractual requirements.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: With trusted third-party service providers who assist us in operating our website and products (e.g., hosting, analytics, email delivery), bound by confidentiality agreements.
  • Legal requirements: When required by law, regulation, court order, or governmental authority.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of the transaction.
  • With consent: When you have given explicit consent for sharing.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience:

  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Used by Google Analytics to understand how visitors interact with our website.
  • Preference cookies: To remember your settings and preferences.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data in transit
  • Secure hosting with Cloudflare Pages
  • Access controls and authentication mechanisms
  • Regular security assessments and updates

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions and inquiry data are retained for up to 3 years.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Opt-out: Unsubscribe from marketing communications at any time.
  • Data portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at palpio.tech@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites, including our product websites (buildmatic.in, homecare360.in, curebuddy.in, vyapry.com). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: